• Provider Information Home Page
• SHICK Home Page
• County Information
• Other State's Contact Information
• Counselor Procedure Manual
• Counselor Help Guide
• Volunteer Recruitment Toolkit
• Coordinator Presentations
• SHICK Listserv - Frequently Asked Questions

Counselor Procedure Manual

The procedures on this page will assist you in your duties as a SHICK counselor.

• Beneficiary Privacy and Conflict of Interest
• SHIP Special Access Line
• Unique ID Application Procedure
• Confidentiality Agreement For Receipt Of Unique ID Form
• Online Data Entry for Client Contact Forms
• Part D Complaints and Medicare Casework