Information For:

Provider Site Home Page

TCM-FE Information

Field Service Manual TCM Sections

The complete manual as well as other sections are available under the Manuals menu on the left.

• Section 1.3 - Grievances / Notice of Actions / Appeals / Affirmative Action
• Section 3.1 - Case Management
• Section 3.4 - Home and Community Based Services-Frail Elderly - Services and Rates
• Section 3.5 - Home and Community Based Waiver – Frail Elderly (HCBS/FE)

TCM Forms, Helpful Tools and Brochures

Forms

• TCM Current forms available either in Word and/or Acrobat Reader.

Helpful Tools

• Closure Reasons and Codes - Effective 07/01/2010
• Four Situations Where The TC Code is Used
• HCBS/FE Customer Checklist
• HCBS/FE Monitoring Contact
• Hints for Home and Community Based Services for the Frail Elderly (HCBS/FE)
• Targeted Case Management Home Visit Safety Tips
• Taxonomy - Activity Definitions, Codes, Funding Sources and Unit Definitions - Effective 01/2011

Brochures

• Home and Community Based Services for the Frail Elderly (HCBS/FE)
• Home and Community Based Services for the Frail Elderly (HCBS/FE) - Russian
• Home and Community Based Services for the Frail Elderly (HCBS/FE) - Spanish
• Home and Community Based Services for the Frail Elderly (HCBS/FE) - Vietnamese
• Oral Health - Customer
• Oral Health - Dentist
• Targeted Case Management (TCM-FE)

Policy and Procedures

• Procedures
• Clarifications to Policy and Procedures issued by KDOA
• Policy Issuance Memorandums (PM's)
• Draft Policy Issuance Memorandums requesting review and comments.
• KDOA Information Memorandums (IM's)

Training

• Currently Scheduled Training
• Training Conference Calls or Web Seminars Documents

TCM-FE Training Information and Online Exams

• Online TCM-FE Training Information
• Instructions for registering and completing the Training Module Exams