TCM-FE Information
Field Service Manual TCM Sections
The complete manual as well as other sections are available under the Manuals menu on the left.
- Section 1.3 - Grievances / Notice of Actions / Appeals / Affirmative Action
- Section 3.1 - Case Management
- Section 3.4 - Home and Community Based Services-Frail Elderly - Services and Rates
- Section 3.5 - Home and Community Based Waiver - Frail Elderly (HCBS/FE)
TCM Helpful Tools and Brochures
Helpful Tools
- Closure Reasons and Codes
- Four Situations Where The TC Code is Used
- HCBS/FE Customer Checklist
- HCBS/FE Monitoring Contact
- Hints for Home and Community Based Services for the Frail Elderly (HCBS/FE)
- Targeted Case Management Home Visit Safety Tips
- Taxonomy - Activity Definitions, Codes, Funding Sources and Unit Definitions
Brochures
- Home and Community Based Services for the Frail Elderly (HCBS/FE)
- Home and Community Based Services for the Frail Elderly (HCBS/FE) - Russian
- Home and Community Based Services for the Frail Elderly (HCBS/FE) - Spanish
- Home and Community Based Services for the Frail Elderly (HCBS/FE) - Vietnamese
- Oral Health - Customer
- Oral Health - Dentist
- Targeted Case Management (TCM-FE)
Policy and Procedures
Procedures
- Prorating HCBS/FE Plans of Care
- Developing Customer Service Worksheets (CSW) and Plans of Care (POC) with LTC or Veterans Benefits
- Expedited Services Delivery
- Clarifications to Policy and Procedures issued by KDOA/KDADS
Policy
- Policy Issuance Memorandums (PM's)
- Draft Policy Issuance Memorandums requesting review and comments.
- KDADS Information Memorandums (IM's)